Delete in the app
- Open the MovoCash app and sign in.
- Go to Me › Delete Account.
Request deletion
Can't sign in? Email support@movo.cash with the subject "Account deletion request" from the email on your account, or call us. We'll verify your identity before closing your account.
Never share your full card number, Social Security number, or passcode in a deletion request.
Before you delete
- Move any remaining balance out. Your balance must be $0.00 to close.
- Wait for pending transactions and transfers to settle.
- All virtual cards, your physical card, and any cards added to Google Wallet or Apple Wallet will be canceled.
- Direct deposits and recurring payments to your account will stop. Update them with the payer first.
What happens to your data
Deleted
- App profile and preferences
- Registered devices, passkeys, and biometric sign-in keys
- Push notification tokens
- Linked external account connections
- Stored receipt images
- Marketing and communication preferences
Questions
Contact us at support@movo.cash or 855-HEY-MOVO.